Getting your company slated online can feel overwhelming. The speed at which a brand’s reputation can be shattered is close to instantaneous thanks to social media, and a lot of...

At any given time, there are multiple psychological factors guiding our decisions in life - and your customers are driven by these principles to either pruchase from you or not. There's ...

We were recently contacted by a business owner who has since had to liquidate their business – and this situation was caused entirely by fake reviews and a really unfortunate case of...

Your customers are your biggest asset. It really isn’t an exaggeration to state that their satisfaction dictates the future of your company. So here we’re going to help you tackle the...

Have you ever wondered why on Earth someone might post a fake review? Why would they even bother? Well, after removing 14,000 reviews in 2019, we’ve seen our fair share of fakes and...

Reviews aren't just valuable to consumers. Reviews have both monetary and operational value to business owners as well. There are two ways to classify why reviews are important to your...