Google Review Removal
Online reviews are the new word-of-mouth. When a negative review of your business pops up on Google My Business, it can send you spiralling into damage control. More than 88% of online shoppers use reviews to guide their purchase decisions. It’s no surprise that a huge amount of those are Google reviews.
When a disgruntled customer posts a bad review on Google, it poses a real risk to your reputation. There’s a chance these harsh reviews are fake. With digital sabotage becoming commonplace in business spheres, it could be from a ruthless competitor. It might even be a troll! No matter the source, bad Google reviews are a serious liability.
Removify brings peace of mind by obliterating harmful Google reviews of your business. Our experts know exactly how to remove Google reviews that are hurting you, so you can regain control over your brand’s image online. Working with us to handle your brand reputation is a completely risk-free endeavour: you only pay for successful Google review removals.
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88%
Of online shoppers use reviews to guide their purchase decisions
63.6%
Of consumers will specifically check Google reviews before visiting a business
94%
Of searchers will avoid businesses with negative reviews
Undo the Damage
How much money does it cost your business in lost sales if customers are turned away by negative reviews? 63.6% of consumers will specifically check Google reviews before visiting a business, putting it head and shoulders above all other review sites. Compounding this, a monumental 94% of searchers will avoid businesses with bad reviews.
Without swift deletion, there’s no question that a bad Google review will continue to cost you money. Even if it gets buried by other reviews over time, the damage it does won’t stop until you get rid of it. Potential customers don’t care if the review is 2 years old – the longer it stays up, the more legitimate it appears.
It sounds bad, but it’s not the end of the world: help is at hand to protect your company’s reputation. Based on your requirements, we go straight to the source to safeguard the legitimacy and accuracy of your Google My Business listing, weeding out troublesome reviews in the process.
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Restore Your Ratings and Reputation
We are on a mission to help you regain the trust of your customers, clients and target audience. Our thorough and effective services permanently delete Google reviews that are false, misleading or harmful, allowing you to breathe easy and repair your brand reputation.
Removify is here to support your business. We understand the weight these issues have and know how to reverse their impact. After we’ve done our bit, it’ll be as if it never happened at all. If it’s not, then you don’t pay. It really is that simple!
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Frequently Asked Questions
How do you remove a Google review?
We remove Google reviews by making an application directly to the team at Google. In this application, our team of skilled legal professionals highlight the issue/s with the review, relying on the relevant Google Policies, Australian Law or a combination of both to demonstrate this.
Following this first application, our team will proceed to engage with Google. This will either be in the form of providing more information as per their request or re-submitting an application, as it is common practice that a removal request is initially rejected. It is the expert knowledge of our team which allows for the successful managing of a review application.
If successful, Google will remove the review willingly from their platform. There is no “bribing”, or “incentivising” involved. It is an entirely legitimate process.
Can you (really) remove Google reviews?
We can permanently remove reviews from Google through our application process. Once Google has deemed an application we have made successful and subsequently removed a review, it is removed completely and it is highly unlikely it will re-appear.
Our applications aim to demonstrate that a review is in violation of Google’s Policies or the Australian Law and therefore once successful, it’s very unlikely that Google will re allow this violating review to exist on their platform.
How long does it take to remove a Google review?
Depending on the nature of the content, the time it takes to remove a review from Google can be between 24-48 hours and 60 days, with the majority being removed within 1-4 weeks.
We usually expect an initial response from Google within 7 days after we make our first application to them. Following this, we will continue to provide them with the information necessary to make their decision.
It is unfortunately common that an application is rejected by Google at this stage, however this does not mean that is their final decision. In this case, the above process will be conducted again and the time for removal is therefore extended
Is it legal to remove bad reviews?
We remove reviews legally, following legitimate processes and procedures in accordance with the relevant platform policies and the Australian law. Our specialised team of legal professionals use applicable bills, statutes and platform content guidelines in making an application to demonstrate the need for removal.
These processes in no way involve “incentives”, “bribes”, or any related dubious behaviour. Our applications are submitted directly to the platform host. Ultimately, it is the decision of the platform itself to remove the review.
Will Google remove fake reviews?
Google will remove fake reviews if they are satisfied it breaches their content policies.
If a review is posted that very clearly violates a policy, it is possible for it to be automatically detected by Google as a fake review and removed instantly. However, this is very rare. Given the large amount of reviews that are posted to Google, it’s very likely that fake reviews go unnoticed.
Therefore, it is often necessary for us to prepare an application to Google which demonstrates that the specific review is indeed fake and in violation of content policies. While this application is not always successful on first submission, if it is evidently fake then our team will.
How much does it cost to remove a Google review?
The cost for removing a review from Google varies based on the content in question. We will need to see the review/series of reviews before we can provide you with a price estimate. The cost will be dictated by the anticipated timeline and the scope of work required. There is no commitment or risk in contacting us for a confidential discussion. After examining the content, our consultants can usually provide a quote on the same day at no cost to you.
Remember, you only pay for what we successfully remove. We will however ask for a small deposit before we begin which is fully refundable if we are unsuccessful. We aim to be an affordable alternative to engaging in legal services, which can cost tens of thousands of dollars. As such, our prices are typically less expensive than a lawyer, who is unlikely to agree to a “no-win no-fee” arrangement...
